Ember & Iron – Terms of Service
Welcome to Ember & Iron
These Terms of Service ("Terms") govern your use of our website located at emberandiron.pk (the "Site") and the purchase of our products. By accessing the Site or purchasing our collapsible BBQ grills, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use our Site or services.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card and payment information is always encrypted during transfer over networks.
3. Accuracy, Completeness, and Timeliness of Information
While we strive for perfection, we are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site.
4. Modifications to the Service and Prices
5. Products and Orders
-
Certain products may be available exclusively online through the website. These products may have limited quantities.
-
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device's display of any color will be completely accurate.
-
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
6. Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.
7. Returns and Refunds
Your purchases are subject to our strict Refund Policy. All sales are final on emberandiron.pk. We only accommodate refunds or replacements if the product is Damaged on Arrival or has a Defective Product out of the box, and if we are informed within 48 hours of delivery with valid photographic/video proof.
8. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content:
-
For any unlawful purpose or to solicit others to perform unlawful acts.
-
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
-
To upload or transmit viruses or any other type of malicious code.
-
To collect or track the personal information of others.
9. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Ember & Iron, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or replacement costs arising from your use of any of our products.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Pakistan.
11. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
Contact Information
Questions about the Terms of Service should be sent to us at: